Can we use the units wet or dry? FAQ

Inflatable combos can be used wet or dry, as long as they do not rely on the weight of water in the splash area for added stability. While home–use slides are not quite as slick when they are used without water, you can easily remedy this by sliding in sweat pants and socks. The Florida weather is very unpredictable so we tell every one to go with the flow.

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How Late Can You Pick Up The Inflatable?

We will pick up the equipment as close to the listed end time on your rental agreement as possible. Depending upon the day , pickup could be exactly at that time or up to several hours later. Our latest end time varies by the season and the amount of daylight hours. We always strive to complete pickups prior to darkness, so that: 1) our crew can properly inspect the equipment 2) no equipment is accidentally left behind and 3) our crew can work safely and arrive home at a reasonable hour themselves. Ultimately you are responsible for the equipment until we pick up.

Can I Keep The Inflatable Overnight?

No. Unless we absolutely can not get to you at a reasonably hour all equipment will be picked up by our crew that same day as it was set up. Scheduling an overnight rental subjects our inflatables to dew, moisture and mildew, excessive wear and tear, and conflicts with delivery schedules for the following day. Although we have many requests for this, we pride ourselves on the excellent condition of our equipment and will not consider such requests unless booked in advance.

Should I Tip The Delivery Crew?

Our delivery crew wants you to be totally satisfied with your Bounce House Delivery rental experience. They will consult with you on a proper set up location and go over all operational guidelines and safety rules before they leave. They will also provide you with an emergency phone number should something unexpected occur during your rental period. Providing a high level of customer service is part of their job. While tips are never expected, should you feel that our crew provided you an exceptional level of service and is deserving of a tip, they are certainly ALWAYS APPRECIATED.